lopixav

Privacy Policy

1. Introduction

This Privacy Policy describes how lopixav ("we," "our," or "us") collects, uses, and protects your personal information when you use our Growthin consultation services. We are committed to protecting your privacy and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR) and Hungarian data protection legislation.

This policy applies to all users of our services in Hungary and throughout the European Union.

2. Data Controller Information

lopixav acts as the data controller for the personal information collected through our services. For any questions regarding this privacy policy or data protection matters, you can contact us through the contact form available on our website.

We operate in compliance with Hungarian data protection laws and EU GDPR requirements.

3. Information We Collect

Personal Information You Provide

  • Contact information (name, email address, phone number)
  • Health and wellness goals and preferences
  • Communication preferences
  • Information provided during consultation sessions
  • Messages and inquiries submitted through our contact forms

Technical Information

  • IP address and location data
  • Browser type and version
  • Device information
  • Usage patterns and website interactions
  • Cookies and similar tracking technologies

4. How We Use Your Information

We process your personal data for the following purposes and legal bases:

Service Provision (Contractual Basis):
  • Providing wellness consultation services
  • Scheduling and conducting consultation sessions
  • Delivering educational materials and recommendations
  • Customer service and support
Legitimate Interests:
  • Improving our services and website functionality
  • Analytics and performance monitoring
  • Fraud prevention and security
  • Administrative purposes
Consent (where applicable):
  • Marketing communications (with your explicit consent)
  • Non-essential cookies and tracking
  • Newsletter subscriptions

5. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your data only in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist in delivering our services (email services, hosting providers, analytics tools)
  • Legal Requirements: When required by law, court order, or government regulation
  • Business Protection: To protect our rights, property, or safety, or that of our users
  • Consent: With your explicit consent for any other purpose

6. Your Rights Under GDPR

As a data subject in the EU/EEA, you have the following rights:

Access Rights

Right to access your personal data and obtain information about its processing

Rectification

Right to correct inaccurate or incomplete personal data

Erasure

Right to deletion of your personal data in certain circumstances

Portability

Right to receive your data in a structured, machine-readable format

Restriction

Right to restrict processing of your personal data

Objection

Right to object to processing based on legitimate interests

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Staff training on data protection and security
  • Incident response and breach notification procedures

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected:

  • Consultation Data: Retained for up to 7 years after the last consultation session
  • Contact Information: Retained until you request deletion or withdraw consent
  • Marketing Data: Retained until you unsubscribe or withdraw consent
  • Technical Data: Typically retained for up to 24 months for analytics purposes

9. International Data Transfers

Your personal data may be processed in countries outside the European Economic Area (EEA). When we transfer data internationally, we ensure adequate protection through appropriate safeguards such as standard contractual clauses approved by the European Commission.

10. Contact Information and Complaints

For any questions about this Privacy Policy or to exercise your data protection rights, please contact us through our website contact form.

If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the Hungarian data protection authority (Nemzeti Adatvédelmi és Információszabadság Hatóság - NAIH) or your local supervisory authority.

Hungarian Data Protection Authority (NAIH)
Website: naih.hu
This contact information is provided for regulatory reference purposes.

11. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes through our website or direct communication. The effective date of the current version is displayed at the bottom of this policy.

Important Notice

This privacy policy applies to consultation services only. We do not provide medical diagnosis or treatment. Always consult with qualified healthcare professionals for medical advice.

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